Betonline Customer Service

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When all things appear to be equal, how do you know which is better?

In this case, I'm talking about gambling sites and, specifically, Bovada and BetOnline. They're two of the top full-service online gambling sites that cater to US players.

At first glance, you can see that both of the operators have a full range of real money gambling options, including a sportsbook, casino, live casino, and poker room. There's nothing out of the ordinary with one bonus program compared to the other, the slot games, or the odds in the sportsbook.

So, it appears to be a coin toss, right?

Not quite. Once you dive in deeper and take a look at the actual casino games in the virtual slot banks, the live dealer tables, and overall promotional programs, some distinctions emerge.

BetOnline Customer Service Do others have a hard time having a conversation in chat? I get a lot of 'one moment please' and never coming back to the conversation. Ive asked simple questions. I have been using betonline for 3 years and had never really been a big sports bettor until recently. I had been requesting payouts between $1000-$3000 every month for the last 6 months and all of a sudden I try to deposit some money on and I got 'error:contact customer service'.

To help you make the best decision that aligns with your preferences, I'm going to assess Bovada vs. BetOnline in four areas to see which one rises to the top.

Please bear in mind that these are my personal observations. Our official rankings of the best US gambling sites are compiled by our resident team of experts and are more objective.

I'm sure that we all agree that quality banking and betting are the two most important aspects of online casinos, sportsbooks, or poker rooms.

But when you've got options, why not go for the best in all areas? That includes a well-designed, user-friendly, and mobile-friendly website.

Better BetOnline Menu

The overall design is a matter of personal preference, and Bovada has received quite a few positive reviews in this area. However, BetOnline recently redesigned its site. Not only is the homepage now filled with valuable information, but the menu is better.

Bovada has you go on a little quest to find a few things like banking and promotions. BetOnline, on the other hand, has everything at the top. There's a separate banking button, as well as links for promotions and contests.

There's also a help menu in the bottom right corner of the BetOnline site, giving you direct access to customer service.

Printed materials are more of a focus on Bovada. It has a comprehensive help center with a long list of questions and answers. So, Bovada encourages you to use those resources first. If you still have problems, then customer service is your next option.

You're accessing a gambling site because you're interested in doing some online gambling. So, betting and gaming opportunities, whether in the casino, sportsbook, racebook, or poker room, are the services that you're 'buying.'

When you compare Bovada vs. BetOnline, you'll start to see some differences in both the casino and the sportsbook.

Bovada vs. BetOnline Betting limits

Sports betting opportunities are relatively similar. Both Bovada and BetOnline cover a wide range of sports, leaning heavily on the US top four of MLB, NBA, NHL, and NFL. They both offer a broad selection of props and futures, as well as live betting.

But BetOnline has the edge over Bovada when it comes to betting limits. Bovada has one of the lowest minimums around with 0.50, compared to BetOnline's 1.00. However, BetOnline takes a significant lead with maximum betting. Progressive jackpot games. Whereas Bovada is capped at 5,000.00 for NFL spreads, BetOnline accepts up to 25,000.00.

Both sites offer a wide range of poker tables, including tournament action. Bovada and BetOnline also host live dealer casino tables courtesy of Visionary iGaming (Vig).

But BetOnline takes live casino games a step further by adding a second one to its site. The 'red' casino is dedicated to Vig, and the 'black' casino has Fresh Deck Studios tables.

Many of the tables are similar, but Fresh Deck has a Casino Hold ‘em table that you won't find in the red casino.

Realtime Gaming vs. Betsoft

When you hit the virtual casino floors to look for your favorite slot game, you may hit the jackpot in one, and come up short in another. That's because Bovada uses Realtime Gaming and Concept Gaming software, and BetOnline is a Betsoft casino. So, slot titles will be entirely different.

So far, BetOnline has taken the lead in the Bovada vs. BetOnline competition. But Bovada is the superior casino for real money slots. Not only does it have RTG slots, including Zombies vs. Cheerleaders and Football Frenzy, both jackpot progressives, but provides twice as many titles.

If you're a fan of Betsoft games, like Back to Venus and Fruit Bat Crazy, then quantity won't matter to you, and you'll head toward BetOnline anyway.

BetOnline makes up for its lower slot count with a more extensive table game section, though. Approximately 40 tables are always open in the virtual pit, including 17 poker games on top of what's in the dedicated poker room.

I bounced back and forth with one casino's strength over the other in the Bovada vs. BetOnline battle. But when it comes to gambling, it's up to you to decide. If you're a slot player, you'll want to state your preference of RTG or Betsoft. Table games are more prevalent in BetOnline, and video poker and specialty options are up for grabs.

Follow the Money

So far, I have to declare BetOnline as having a slight advantage. But that's about to change in the banking section.

Bovada implemented one little player benefit that could make all of the difference to you when it comes to deposits and payouts.

Before I reveal the financial game-changer, let me start with a little cryptocurrency plug. This tip is particularly for US players who have a challenging time getting money in and out of gambling sites and, therefore, put up with online casino banking fees.

I highly recommend using Bitcoin or another cryptocurrency if you're an American looking to use a gambling website, whether for sports, casino, or poker.

The evidence for the crypto advantage is evident in both Bovada and BetOnline. Each of these operators provides free Bitcoin deposits and withdrawals. Now, you may wonder why I included deposits in the statement, but that's because you're going to pay for card deposits, whether you use a debit, credit, prepaid, or gift variation.

No, I'm not being compensated by the Global Cryptocurrency Organization – is that even a thing? But I've looked at enough online casino banking menus to know that it's the way to go unless you live in a country with e-wallet provisions.

Using a Card

When you compare crypto transactions, Bovada and BetOnline are accommodating. The difference, however, comes into play with those card transfers.

So, here are the numbers.

Bovada vs. BetOnline in the deposit arena breaks down as follows.

  • Bovada – 5.9% for card deposits
  • BetOnline – 7.5% for card deposits

Card payouts are off the table with both casinos. Bovada replaces them with checks by courier, and BetOnline also issues check payments. But BetOnline's are noted to be a few days faster.

As far as withdrawal fees, though, here's the situation.

  • Bovada – first check free every 90 days and then $100 per check
  • BetOnline – checks under $1,500 = $50; Over $1500 = 3%

If you're looking for that Bovada bright spot, go back and look at the withdrawal fee, and you'll see that Bovada gives you one free payout every 90 days. There's also a little perk for new players in the deposit realm, as your first deposit as a new Bovada player is also free.

In a heads-up banking comparison, Bovada is a clear winner. But you have to plan so that you take advantage of the freebies.

Bonuses and Other Promotional Benefits

Promotions, like deposit bonuses, is an area that may or may not appeal to you. Some online players love the concept as it can stretch their betting funds. But others steer clear because the rollovers are challenging.

I wanted to include bonuses in this Bovada vs. BetOnline comparison as they could make or break your decision about using one or the other of these two industry giants.

Unfortunately, I don't think that it'll guarantee your commitment in this case, though, as, once again, it's a similar situation.

Bovada and BetOnline each offer a three-part welcome bonus for new players. It gets you a 100% match up to $1,000 for the first three deposits you make into your betting account.

The top spot for rollovers goes to Bovada. Its playthrough requirement is X25 on both the deposit and bonus, as compared to X30 for BetOnline. But, there's a little twist to the story.

Once again, we're back to the subject of Bitcoin, as BetOnline lowers the rollover to X14 for a welcome bonus using Bitcoin. That makes quite a difference in how much you have to wager to meet the bonus stipulations.

Promoting the Promotions

BetOnline appears to put more of an emphasis on bonuses, promotions, and contests. There's a promos button in the top menu that opens up quite a few possibilities for incentives in all areas of the operations (casino, poker, sports, etc.).

In addition to bonuses, contests are also more prevalent with BetOnline. They're primarily sportsbook-related and seasonal, but the contests button is also in the main menu, so you can take a peek whenever you visit BetOnline.

BetOnline has been around for a decade longer than Bovada. But with its recent makeover, it's far from looking dated. I don't think that you'll be disappointed with either service, regardless of your game of choice.

It's a tight competition with Bovada vs. BetOnline, and that's a good thing for players, as you can't go wrong either way. They both accept cards, Bitcoin, and other cryptocurrencies. The two providers cover the gamut with sports, racing, e-sports, poker, casino, and live casino gaming.

Additionally, BetOnline and Bovada welcome new players with three deposit matches and other promotional opportunities throughout the year.

My goal was to determine which of the two rose to the top in the Bovada vs. BetOnline competition, and I didn't know which one it would be until I broke it all down into sections.

Now that the results are in, I find that BetOnline has an ever so slight edge over Bovada in all areas except banking and the number of slot games.

If you're not going to use cryptocurrency, then Bovada is the only way to go to avoid payout fees, as it provides one free check every quarter.

I prefer the BetOnline menu to Bovada, though, as more information is front and center. Customer service is more comfortable to access with BetOnline, and it also provides more bonus opportunities as compared to Bovada.

Whether you agree or not, one thing is for certain. These two sites both deserve their place among the top US gambling sites. Why not join both?

Betonline Mobile App for Android

BetOnline is fully compatible with any Android device, and it has a user-friendly layout. It is a web-based application. To put it easy, users are not required to download it from any application store. Just access it from any browser and bookmark it your homepage.

Similar to the desktop version, the entire selection of BetOnline can be accessed in their mobile app. Inclusive of this selection are the offers as well. As long as there is an internet connection, users can have access to any Betonline service with just one click. With its colour palette ranging from whites and reds, it does not have a flashy or unforgettable design. However, essential functions are easily accessed from the menu bar.

How to Download and Install the BetOnline Mobile App for Android

With these few easy steps, Android users can download BetOnline. However, Android's Google Play has a longstanding ban on gambling apps. They have strict regulation of gambling applications according to their developer's policy. This, however, does not apply when installing BetOnline. No downloading from any app market is required. To install BetOnline on any Android device, you have to access it from their own site.

  • Step 1: Open Betonline.ag on your device's internet browser.
  • Step 2: On the settings corner, click on Add to Home screen or bookmark the page.
  • Step 3: After accessing Betonline from your homepage, click register to create a free account.
  • Step 4: The third process can be accomplished from your phone, desktop or tablet.
  • Step 5: You can now start enjoying Betonline's mobile services on your phone.

Another alternative way to access Betonline's mobile app is scanning the QR code on their website in order to download it. It is important to note that only Android OS 6 or higher is required.

Betonline Mobile App for iOS

BetOnline's mobile app is also available to iOS device users. All of the desktop version's features are also accessible in their mobile app. Just like in the Android version, the same selection applies to the iOS version. Whether you're in an office, strolling around the park or just about anywhere with internet connection, you can use BetOnline anywhere. Users have complete access and control to a great betting experience.

How to Download and Install BetOnline Mobile App for iOS

Installing BetOnline for iOS devices can be accomplished in two ways. The first way is similar to the outline instructions above for Android devices. The second one is scanning the QR code in the bookmaker's own website. However, it is not available in Apple's app store. Downloading Betonline's mobile app is the same way as installing the app for Android devices. It's hassle free and fast. To have a detailed instruction, just follow the steps listed below.

  • Step 1: Access Betonline from your device's internet browser.
  • Step 2: Type in mobile.betonline.ag.
  • Step 3: After a few seconds, you will be redirected to the homepage.
  • Step 4: Register for a new account if you haven't done it yet.
  • Step 5: Enjoy all of Betonline's features!

Mobile Sports Betting


Sports betting can be accessed from both desktop and mobile versions. The only difference is the compressed layout of the mobile version in order to fit the site on a smaller device. Users can still get the same feeling when using the mobile version since the colour scheme are exactly alike. Users need to tap on the menu bar to view all the betting selections.
The screen layout of the mobile version possesses all the basic functionality while having a clean and simple design. Live betting is still available on the mobile version. Users can view live and current statistics of ongoing matches especially from Baseball, Football, Hockey, Soccer, and Tennis.

Betonline Apps Features

Betonline Customer Service Phone Number

The app features a wide range of selection for each service. Users can also play the Casino game in the mobile app. Features include Sports bookmaking, Live betting, Casino games, live casino, Poker, E-sports, Horseracing and the promotions as well.

Betonline Mobile Website Version

The mobile website version of BetOnline covers all of the features of the desktop website but in a compressed version. To reduce the cluttered appearance that may not fit into a mobile device, the menu bar selection can be accessed with a tap. The mobile website version still has the basic functionalities and necessities that the desktop version has. To access the mobile version, click on your mobile's internet browser and type in mobile.betonline.ag. No download is required to access this.

Betonline Casino App

Accessing casino games has never been more convenient. With Betonline's mobile casino, bettors can enjoy a wide variety of entertaining casino games. Both Android and iOS devices can enjoy the same benefits, games, and layout. BetOnline's mobile casino games are supported in many mobile versions as well. Some of the selection includes Multi-Hand BlackJack, Stampede, Caribbean Poker, Ogre Empire and a Live Casino.

The promotions advertised are available are also shared between the casino and sports betting platforms.

Betonline Poker App

Customer

Similar to the desktop version, the various promotions and bonuses can also be accessed in the mobile version of BetOnline. Their poker app is highly compatible with many mobile devices. No large software download is required when accessing the poker app.

Credits, bonuses, and winnings are instantly added to your account during real time. Even if you are accessing BetOnline poker app from a desktop, mobile device or tablet, you can just play and choose from any poker room instantly after creating an account.

Mobile Version and Apps – Differences Between Them

Betonline currently does not have an app that is downloadable from any app store. However, it offers a mobile version of its website which can be accessed from your phone's internet browser.

  • Mobile App Advantages
  • Smooth navigation;
  • Organized layout;
  • Highly optimized for mobile use;
  • Mobile App Disadvantages
  • The download and installation process is long;
  • Mobile Site Advantages
  • No download needed;
  • No version update;
  • Can be accessed on most devices;
  • Does not need to be searched on any mobile app store;
  • Mobile Site Disadvantages
  • Requires logging in every time you open the site;
  • Cannot be accessed offline;

Mobile Bonus Offers of Betonline

When you create an account on Betonline through their mobile site or from a desktop, you can avail £50 welcome bonus. Just by simply typing in the promo code ‘BOL1000' while making your first deposit, a 50% bonus will be added onto your account's balance immediately. A maximum of $1000.00 will be gained from this single deposit.

System Requirements and Compatibility

There are only a few things when it comes to Betonline's system requirements. The app only requires a stable internet connection and any iOS device which includes an iPad 3 or higher and iPhone 5 or higher. For Android devices, Betonline requires an OS version 6 or higher. As long as these two requirements are met, Betonline is highly compatible with any mobile device.

Deposit and Withdrawal Methods

BetOnline offers one of the largest deposit and withdrawal selections. To top it all off, all of these methods are 100% reliable and secured. If you have any inquiries while making a deposit or encounter any problem, BetOnline has deposit assistance that can be accessed from the live chat. It also offers same-day payouts. The deposit and withdrawal options of BetOnline are optimised to the maximum level. Listed below are the available deposit and withdrawal methods.

Payment MethodDeposit MinimumDeposit MaximumTime for Deposit
Visa$50$50003-5 days
Bank Wire Transfer$1000No limit3-5 days
Neteller$10No limit3-5 days
Skrill$10No limit3-5 days
MasterCard$50$50003-5 days
Bitcoin$20$250003-5 days
Litecoin$20$250003-5 days
Ethereum$20$250003-5 days
Money Orders$300$90003-5 days
Person to Person$100$6003-5 days
Cashier Check$1500$150003-5 days
Payment MethodWithdrawal MinimumWithdrawal MaximumTime for Withdrawal
Visa
Bank Wire Transfer$500$249003-5 days
Neteller$25$99003-5 days
Skrill$25$99003-5 days
MasterCard
Bitcoin$20$100003-5 days
Litecoin$20$100003-5 days
Ethereum$20$100003-5 days
Money Orders$500$99003-5 days
Person to Person$50$4003-5 days
Cashier Check
All Deposit Methods: Litecoin, Bank Wire Transfer, Cashier Check, Person to Person, Money Orders, Neteller, Bitcoin, Skrill, MasterCard, Visa, Ethereum
All Withdrawal Methods: Litecoin, Bank Wire Transfer, Check express, Person to Person, Money Orders, Neteller, Bitcoin, Skrill, Ethereum

FAQs

Betonline Customer Service

Use the FAQs below to get answers to your questions.

Just click the link that says ‘Forgot Password?' near the log in boxes.

Simply visit the online cashier on the menu bar and follow the steps indicated there.

Yes, there are.

Scanned copies of the following are required for further verification of the authenticity of your account:

  • Government issued ID (Front and back sides)
  • Any credit card that is utilised for your BetOnline account (front and back sides)
  • Bank statement that verifies your address is the same as your personal info address or a utility bill;

Claiming free-plays are optional and players are required to request it. In order to claim a free-play, users must enter the promo code on the box for any bonus that they want to use. Your account will still be assessed if it is eligible for the bonus. When it is indeed eligible, the bonus will be added immediately to your account.

Are there any weekly contests on the Casino section?

There are indeed contests. Betonline usually features various contests for users to participate in. The awards also range from great prizes to simple bonuses. A progressive jackpot is also present in the contests. For more information, check Betonline's Casino Contests page.

The chances are 1-1 and depend on the skill you have applied when playing the game.

Yes. Players can avail a $50.00 discount every thirty days on the payout method of their choice.

Betonline Poker Customer Service

Company Information

With the site in operation since 2004, Betonline is surely one of the best choices among bookmaking out there. During the year 2006, the site was among the top 60 online bookmakers according to Casino Press. Betonline is based on Panama. To keep up with today's pace, Betonline launched their mobile application.

Designed to be compatible with Android and iOS devices, you could access Betonline's optimal services on the palm of your hand. Whether it's iPhone, Blackberry, Android or any device that is able to connect to an internet browser, you can avail BetOnline.

Cs Betonline Ag

Their mobile app is free of charge and supports a fast download. BetOnline is a secure site to access bookmaking from your mobile device. You don't have to worry about which country you live in because players from every country in the world are accepted, including the 50 states of the United States of America.

Apps Rating and Final Verdict


Betonline Customer Service Number

Despite not having an actual app that can be accessed from any app store, BetOnline strives to provide users with the most optimal mobile platform. The app and the mobile site version are simple in terms of its aesthetics, but they provide all of the basic necessities. Navigation is effortless and the loading time makes the betting experience fun and convenient.

BetOnline offers generous bonuses and new promotions from time to time. It has high odds and a wide range of markets. Users can rest assured that the processing of deposits and withdrawals are done in a secure and safe way.

The platform also provides an FAQ page which is very useful to players. If users have any questions or encounter any problems, a live chat is accessible in the mobile version as well.

BetOnline has been in the bookmaking industry for more than a decade, and yet, it is still up to the hype with its great features. In addition to its great customer service, the benefits greatly outweigh the risk when using BetOnline.





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